Termsand conditions
The terms that apply when you book with Chosen Designs. Placeholder text for review before launch. Last updated 8 November 2026.
Consultations and bookings
Fittings and consultations are by appointment at our Tlokweng studio. Please let us know as early as possible if you need to reschedule.
Quotes and payment
Every piece is priced individually. We will confirm the price, the deposit needed to start and the payment schedule before work begins.
Your measurements
When you send us your own measurements, please measure carefully using our guide. Pieces made from measurements you provide may need alterations, which we will discuss with you.
Fittings and changes
Fittings are part of the process. Significant design changes after work has started may affect the price and timeline, and we will always discuss them with you first.
Timelines
We agree a timeline with you at the start. Late changes, missed fittings or late payments may move the completion date.
Collection
Finished pieces are collected from the studio unless we agree on delivery.
Designs and photos
Our designs, sketches and patterns remain the property of Chosen Designs. We may photograph finished pieces for our portfolio, and will only show you in photos with your permission.
Questions
Email chosendesigns.bw@gmail.com or call +267 74 291 415 if anything here is unclear.